The hospitality industry is quickly evolving, and this evolution is making it more challenging than ever for hoteliers to serve their guests in new ways and lead their businesses. There are modern challenges, and new ways to do business that can seem overwhelming.
It’s also more critical than ever for hospitality professionals to know that they have complete data (online and offline), and focus their energy on having the right marketing partners and platforms in place to meet their unique business plan, shape their marketing communications, advertising efforts, and empower their teams to bring in more profitable guests.
“We view this partnership as a connection of two like-minded partners who get the hospitality industry, get the challenges and goals of hoteliers, and want to give their clients the best possible toolkit of solutions and services to make them successful,” stated Kyle Buehner, CEO, NAVIS. “It’s not about having all of your vendors under one roof, it’s about having the right partners. Partners that have your best interest at heart, and your revenue goals in mind.”
The hospitality experts at NAVIS and GCommerce, together, help hoteliers merge online and offline guest data–to give their clients the support they need to bring in more guests, improve guest experience, and increase revenue. Both companies recognize this unique opportunity, in an ever-changing vendor landscape, to partner and create a suite of solutions and services that provide their clients with a range of support, from marketing, to call center services–all adding up to a complete CRM platform.
“Our mission is to give hoteliers a canvas of marketing support that makes their hotel shine. The best way for us to target our marketing support is by leveraging the data our clients collect from current and prospective guests to better market to them,” stated Chris Jackson, President, and Partner, at GCommerce. “With the NAVIS partnership, we can bring our clients’ extremely targeted and measurable marketing strategies. It’s a perfect friendship of online and offline data management, paired with strategic digital marketing!”
The two companies already share multiple client relationships and look forward to offering more opportunities for their growing client bases.
Find out what sets NAVIS and GCommerce apart from the competition and how they help hoteliers succeed by giving them back control of the guest relationship. Learn more at naviscrm.com and gcommercesolutions.com.
Join NAVIS and GCommerce for a joint webinar to Bring Your Online And Offline Guest Data Together For More ROI.
NAVIS is the only complete customer relationship management software specifically designed for the hospitality industry. The leader in hospitality CRM solutions and services, only NAVIS provides a CRM platform that unifies your Reservations, Revenue and Marketing teams around a single source of guest data, that drives more direct bookings and more revenue.
NAVIS has been serving the hospitality business since 1987. A privately held company, NAVIS is headquartered in Bend, Oregon with growing teams in both Orlando, Fla. and Reno, Nev. The company has been honored with the Top Workplaces award six times by The Oregonian for consecutive years, the Orlando Sentinel Top 100 Companies award for the third year in a row, and one of the Northern Nevada Human Resources Association’s Best Places To Work for the second consecutive year. Learn more at www.naviscrm.com.
Built on the belief that one-size-fits-none, GCommerce strives to eliminate the cookie-cutter approach to digital marketing. Catering to a wide variety of clients in the hospitality and tourism industry, GCommerce provides a customized, strategic, and client-focused approach to digital marketing. Services provided include but are not limited to search engine optimization and marketing, website design and development, display advertising, email marketing, content marketing, and social media advertising and consultation.
Boasting a robust and diverse clientele including industry-leading hotel management groups, luxury and boutique hotel brands, resorts and casinos, franchises and independents, and more. For more information, visit www.gcommercesolutions.com or reach out to email@example.com.
Director of Marketing