Innovative KNOW Tenant app delivers real-time scheduling, tracking, notifications and reporting to enhance responsiveness, increase efficiency and reduce costs
Knowcross®, the global leader in providing service quality and optimization solutions, today announced the release of the hospitality industry’s most powerful facility management application, KNOW Tenant.
Designed for any size property, KNOW Tenant organizes, tracks, schedules and manages work orders for facility, asset, and property management teams to take action on requests at commercial office complexes, vacation rentals or timeshares. Tenants can log in requests, maintenance jobs, and complaints directly to the facility’s service management teams through any mobile device. KNOW Tenant’s intuitive job console provides real-time alerts, tracking and escalation notifications while on the move, all routed through one efficient central help-desk, allowing property managers to record the entire process and investigation of the tenant’s needs. This enables the service requests to be closed in a swift and timely manner while improving staff productivity and individual accountability.
Nikhil Nath, Founder and CEO of Knowcross, explains, “There is no doubt the management and maintenance of facilities are becoming more strategically important, more highly valued and more open to innovation than ever before. With KNOW Tenant, operators can streamline maintenance operations, manage schedules, monitor costs and keep accurate records. Accessible anywhere, anytime, on any device. The app reduces repetitive and time-consuming tasks, which ultimately increases productivity, responsiveness and lowers costs associated with manual efforts. It is a win-win for operators and their renters.”
Advancing technology, together with organizational change, is opening opportunities for the transformation of facility management. Unlike many other applications, setting up and using the cloud-based KNOW Tenant solution couldn’t be simpler. The app offers end-to-end functionality that can be tailored and customized to each facility’s unique needs, with reporting, analytics and multi-lingual support for any size operation.
For more information on KNOW Tenant, please visit https://knowcross.com/know-tenant/.
Founded in 2002, Knowcross is the global leader in hotel operations optimization software, developing proven service quality management solutions to maximize efficiency, productivity and elevate guest service – with a direct impact on increasing the bottom‐line.
The innovative Knowcross cloud-based (SaaS) platform includes a suite of pioneering applications including KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Mobile, KNOW Inspection, KNOW Tenant and KNOW Maintenance. All Knowcross solutions support multiple languages, can be fully customized, and seamlessly interface to the leading PMS systems, in-room control systems, messaging gateways and fire alarm systems.
With a global customer base across 40+ countries, Knowcross is a trusted partner to some of the world’s most well-known global brands including Aqua-Aston, Cheval Residences, Hoxton, Hyatt, Hilton, IHG, Kempinski, Minor Hotel Group, Oberoi Hotels & Resorts, Radisson Hotels, Rosewood, Sydell Group, Taj Hotels, The Doyle Collection , Sutton Place Hotels Shangri-La ,Capella Hotels & Resorts and Nikko Hotels; as well as marquee independents such as Angad Arts Hotel, Dolder Grand Zurich, Grand Pacific Resorts, Le Barthélemy Hotel & Spa, Le Bristol Paris, Royalton New York, Sixty Soho, The Century House, The Curtain London, The Mark New York, The Ned London, The William Vale Brooklyn, Mandarin Orchard Singapore and Solaire Resort & Casino.
For more information, call +1 866 601 5669, email firstname.lastname@example.org or visit www.knowcross.com