Across the Shiji Group product lines we are sharing data on how the COVID-19 crisis is recovering for other markets to use in their analysis and planning. We have looked at the transaction volumes across all our payment integrations to help give some comparable information. A few key points:


  • Number of transactions started to increase the day after retail outlets began opening again on 9th Feb, which was 8 days before peak virus outbreak.
  • As of 19 March revenue has reached 39% of the prior pre-crisis daily average. Number of transactions are at 34%.
  • Recovery is slowly accelerating with 12.3 points in last 10 days vs. 3.3 points the 10 days before.

About Shiji Group

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions to food and beverage and retail systems, payment gateways, data management, online distribution and more.

Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises 4,000 employees in 80+ subsidiaries and brands, serving over 74,000 hotels, 200,000 restaurants, and 600,000 retail outlets.

Shiji develops a network of cloud technology platforms that facilitate data exchange by connecting businesses vertically and horizontally across related industries. The importance of cross-industry integration to connect all levels of the supply chain, from guests to distributors and suppliers of all types is a critical part of our mission. Our goal is to facilitate the transition to fully integrated systems for our clients through a network of platforms that communicate securely and easily so our clients can focus on their core competencies of serving their guests.