Continuing to provide a high level of service over the last few months has been a challenge that operators have risen to and met with great results. For venues having to adapt to offering table service this transition has been even more difficult. However using order and pay apps such as market leading provider ROUND means that hospitality venues can continue to offer the high levels of service that their customers know and love, all whilst staying safe and at a social distance. Mobile ordering applications also allow venues the opportunity to expand their business and make it more productive through technology.
ROUND can support your venue by offering:
- £0 set up and £0 monthly fee – just a small % transaction fee
- Hassle-free setup – just send us your menu and we will do the rest
- Table service solution which fits within the new Government rules, and helps keep your staff and customers safe
- Increased monthly spend of 29.9% by customers when using a mobile order & pay app like ROUND
The latest GO Technology report of 5,000 GB adults has shown that 40% of 25-34 year olds prefer to use their smartphone to order food and drink rather than wait for table service. This opportunity for venues to increase their revenue by encouraging younger customers to order on their phone has empowered venues to increase their revenue and cater for a new younger market. This coupled with the additional safety features for customers and staff leads to increased dwell time and customer satisfaction.
ROUND allows businesses to have a 360° vision of customer spending and insight, allowing them to run promotions and schemes. This sales data also allows businesses to see a demographic breakdown of spending, allowing ROUND venues to stock products that better reflect the tastes and preferences of their customers.
For more details about ROUND and to get started click here