Phonesuite, a leading provider of hospitality communications for 30+ years, is proud to announce that Phonesuite Direct is now a stand-alone, focused company dedicated to serving the needs of its most important end-user customers, including hotels, management companies and major brands. As part of the spinoff, Phonesuite Direct has formed a new leadership team, with each member bringing years of industry experience.

Introduced as a division of Phonesuite in 2016, Phonesuite Direct has enjoyed success in working directly with customers who desire a direct-to-the-manufacturer relationship. But in order to continue refining the core-competency of delivering projects and after-the-sale service and support to hotels on a 24×7 basis, while allowing the R&D, manufacturing and development efforts to flourish, it became clear that two separate companies, each focused on its own very separate yet crucial function, was needed.

“The factory and our manufacturing effort must remain focused on development of new products and platforms to serve the needs of all our customers and drive the future of the product line. While we had a great deal of success having both efforts under one roof, it has become clear that deploying and supporting voice and PBX services to our hospitality customers in the field is a very different discipline than software development, manufacturing and supporting a great network of resellers. Separating these disciplines into two distinct, but very closely related and linked companies will allow both to move forward with a new strength, mission and vision specific to the markets they serve,” said Frank Melville, President & CEO of Phonesuite.

The new Phonesuite Direct leadership team consists of three hospitality technology veterans who have spent a great portion of their careers delivering technology to and building relationships with hotel customers throughout North America.

  • President & COO Scott R. Jamison has over 20 years of technical, management and business development experience in computer and broadband networking and telecom. He also has an extensive background in Wi-Fi network engineering, planning and deployment specifically as it relates to high-density and hospitality environments. Most recently, Jamison was the Vice President of Brand Management & Corporate Accounts at Single Digits, Inc.
  • Director of Engineering Justin Soler has over nine years of experience in the MDU and hospitality telecom and HSIA environment, with a focus in field engineering, project management, logistics and procurement. Soler began his career at Airwave Networks, a pioneer in the MDU and Student Housing Market. Most recently, he led a multi-million-dollar logistics and vendor management effort focused on serving hotels.
  • Director of Sales & Marketing Jamie Prestileo has 25 years of technical sales and marketing experience with a focus on enterprise-level solutions and customer satisfaction. Most recently, Jamie was a sales manager at Single Digits, Inc., a leader in guest internet access solutions and software for the hospitality industry. Prior to that, he led a successful sales team at a major software supplier in the Northeast.

“I am thrilled to be joining Frank and building a new team that will delight our customers by delivering on Phonesuite’s promise to innovate the best voice technologies dedicated uniquely to the hospitality market, empowering them to serve their guests better and reducing costs. Our customers trust us to go the extra mile, do business with integrity and provide them with the same white-glove experience their guests demand of them. We won’t let them down,” said Jamison.

For more information on Phonesuite Direct, visit Direct.Phonesuite.com or call 877-75-SUITE.

About Phonesuite Direct

As a leading Hotel PBX system provider for over 25 years, Phonesuite Direct remains 100% dedicated to the hotel industry. Our modern hotel communication solutions serve hotels with cloud PBX solutions and on-premise solutions that support both SIP phones and analog phones. Phonesuite Direct has invested in a new and improved NOC and Customer Support Center located in the Dallas, Texas area; maintains an operations center in St. Louis, Missouri; and maintains its corporate headquarters in the Denver, Colorado area.